Dear tmh1405,

Thank you for sharing your wonderful review about our restaurant . We always strive to provide the best service and product for our guest. Receiving such wonderful feedback brings joy to our Ladies & Gentlemen and motivates us to do more. We wish to welcome you back again very soon!

Regards

Mohamed Belal
Alorjouan manager

Dear m5vd,


Thank you for taking the time to leave your comment on TripAdvisor, I would like to take this opportunity to apologize for the unpleasant experience you had recently at our restaurant. It is so unfortunate that we did not meet your expectations, Please do note that we are taking measures to ensure that this situation will not reoccur.

We would appreciate the opportunity to be in touch with you. Feedback is extremely important to us, and so if you could afford the time, I may be reached directly at this number +966 58 268 65 73. Otherwise, please let me know the best contact number and time to reach you.

Looking forward to hear from you.

Kind regards,

Khaled Al Deeb
Al Orjouan Assistant Manager
Email: khaled.deeb@ritzcarlton.com

Dear azemkheder,

Greetings from The Ritz-Carlton, Riyadh!

Thank you for sharing your kind feedback and your recommendation to the TripAdvisor community. I would like to thank you for your kind words and we are delighted to hear that you have had a pleasant experience provided by our ladies and gentlemen of The Ritz-Carlton Riyadh.

We look forward to be welcoming you again.

.

Kind regards,

Khaled Al Deeb
Al Orjouan Assistant Manager
Email: khaled.deeb@ritzcarlton.com

Dear سعود ا,

Thank you for sharing your excellent review in the TripAdvisor community.

Our mission is to exceed our guest’s expectation during their dining experience and I am thrilled you enjoyed the experience.

Looking forward to welcoming you back soon!


Emilio Bellorin

Al Orjouan Manager
e: emilio.bellorin@ritzcarlton.com

Dear Yousefabdelazoz,

Thank you for sharing your excellent review in the TripAdvisor community.

I would personally convey your positive marks to Howsawi for providing exception service. Our mission is to exceed our guest’s expectation during their dining experience and I am thrilled you enjoyed the experience.

Looking forward to welcoming you back soon!


Emilio Bellorin

Al Orjouan Manager
e: emilio.bellorin@ritzcarlton.com