Dear Ghazi,

On behalf of Rosh Rayhaan by Rotana, we wish to thank you for taking the time to convey your comments about your experience during your stay with us. We appreciate your feedback as this helps us understand the areas we need to strive for improvement upon. We look forward to welcoming you back soon.

Sincerely,

Mamdouh Ali
General Manager

Thank you for taking the time and effort to share your valued feedback of your stay at Rosh Rayhaan by Rotana.
We would like to extend to you our sincerest apologies for this unfortunate encounter. I can assure you that we will follow up on this matter and your comments will be passed on to the concerned departments where necessary measures will be taken. I hope that you can give us an opportunity to better serve you in the future and with my promise that you will not be disappointed.

Sincerely,

Mamdouh Ali
General Manager

Thank you very much for staying at Rosh Rayhaan by Rotana and for completing our guest survey.

We really appreciate your feedback which will assist us to continuously strive to improve our services and facilities.

We hope you have the opportunity of staying with us at Rosh Rayhaan by Rotana in the near future.

Yours sincerely,

Mamdouh Ali
General Manager