Dear Mr. Fahad,

It is with deep regret to learn of the inconveniences you experienced during your stay with us and on behalf of the entire team please accept our sincere apologies.

Your comments will indeed be addressed to the concerned members to rectify the service shortfalls in the future.
I would personally like to hear more about the incidents mentioned, hence if I may kindly ask you to contact me directly on rshibany@wyndhamgrandbh.com I would like to assure you that our management team will handle your complaint with the utmost care and attention.

Sincerely yours,
Ramzy Shibany
Rooms Division Manager
rshibany@wyndhamgrandbh.com
+973 33 66 03 93

Dear Mr. Fahaid,

On behalf of the Wyndham Grand Manama Team I would like to thank you for your valuable words and the time taken to review us, we as a team always aim to deliver the best service and it's our pleasure to know how you enjoyed your stay with us.

We look forward to see you again in the near future.

Sincerely yours,

Ramzy Shibany
Rooms Division Manager

Dear Mr. Ashwaq,

Thank you so much for taking the time and effort in writing such a great review and sharing it with us, we are truly delighted to learn how great you enjoyed your recent stay with us at the Wyndham Grand Manama

On behalf of the Entire Team thank you once again and we look forward to see you with us in the near future.

Sincerely yours,

Ramzy Shibany
Rooms Division Manager