Dear Valued Guest,
On the other hand, we would like to convey our sincere apologies for any inconvenience you may have experienced during your recent stay. Thank you for bringing this to our attention.
We always aim to deliver a great experience, and we are gutted when we don’t meet expectations. We use feedback, such as yours, to continuously make improvement to our brand to exceed the guest experience.
We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.
Sincerely,
Anastasia
Guest Relations Executive
Wyndham Grand Manama