Thank you for sharing your feedback about your experience at Jumeirah Royal Saray.
It is through your constructive feedback that we are able to improve our products and services. I would like to sincerely apologize for the inconvenience caused during your stay. Rest assured that your comments have been taken into account in order to correct the mentioned shortcomings and ensure that they will not be recurring
Once again, we truly appreciate your feedback, and we look forward to welcoming you back to Jumeirah Royal Saray soon.