Dear Khalifa,

Thank you for taking the time to provide your valuable feedback about The Westin City Centre Bahrain.

Our team take pride in helping our guests to enjoy their well-deserved time for a relaxing and recharging stay. Your positive comments will be shared with the team, especially Hussein, to continuously provide genuine hospitality service to all our guests. We look forward to seeing you again for another memorable experience at our Hotel and, assuring you of our best attention and services at all times.


Best Regards,
Mohamed Abdelrahman, Executive Assistant Manager-Rooms
The Westin City Centre Bahrain

Dear Soso,

Thank you for taking the time to share your recent experience with us. It is through guest feedback that we can improve upon the experience provided to our guests.

We would like to sincerely apologize for the inconvenience you experienced during your stay. Our team is committed to providing exceptional service, and we regret that we fell short of your expectations. We appreciate your feedback and will take immediate steps to address the issues you raised.

Please know that your satisfaction is our top priority, and we hope to have the opportunity to make it right on your next visit.

Best regards,
Ahmed Alaali, Front Office Manager
The Westin City Centre Bahrain

Dear 123Ramzy,

Thank you for sharing your positive review with us.

We are glad to read that you enjoyed your stay at our hotel and that you especially appreciated the location of being directly attached to City Centre Bahrain Mall and as well our helpful associates.

It would be great to have another opportunity to welcome you back in the near future.

Warmest regards,
Sammy K Gani
General Manager