Your taking the time to leave us a comment regarding your recent stay with us is much appreciated. It is always uplifting to read positive reviews and yours is one of them. To be regarded with high ratings is a morale boost for all of us.
On the other hand, I would like to offer my sincerest apologies if the noise levels hindered you from fully enjoying your stay in our property. Please be confident that your comments are taken seriously and have been forwarded to the appropriate department to consider for enhancement.
Again, thank you for your thoughts and I hope to have the chance to show you our improvements and in return reward us with your unwavering loyalty.