Dear Guest,
Thank you for taking the time to share your feedback with us.
We are delighted to hear that you enjoyed the comfort of your room.
We are sorry to hear about the inconvenience faced in regards to the stay.
Our ultimate goal is to make every single guest’s experience memorable and we didn’t quite meet the mark in that uncommon instance.
However corrective measures have been taken to ensure that we do better next time.
Again, thank you so much for your feedback.
Kind Regards,
Zahra Ebrahim
Marketing Executive