Dear Mr. Saleh,

We are very pleased to know that you enjoyed your stay with us.

Thank you for your kind words of appreciation as this is really an encouragement for all the team as we encourage our employees to go the extra mile and emphasize a personalized aspect of service.

It was a pleasure to have you as our guest and we look forward to welcoming you on your next visit.

Alban Dutemple
General Manager

Dear Ms. Reem,

We are very happy to know that you and your family were satisfied with your overall experience while staying with us and found the breakfast quality, the hotel facilities and level of service to your standards. Team members are our most important asset and we appreciate such positive comments. Rest assured that we will cascade your comments to our team members .

We do our best to make sure all our guests leave the hotel happy with their stay and we really thank you for your compliments.

Once again thank you and we all look forward to the chance of welcoming you back again in the nearest future.

Alban Dutemple
General Manager

Dear Mr. Alkilani,

Thank you for taking time to share your review following your recent stay at the hotel.

While you expressed your delight over the cleanliness of the hotel, it is with regret that I acknowledged your disappointment on some aspect of your stay. Nevertheless, we would like to sincerely apologize and assure you that we have taken good note of your comments and will make sure that it is used for our further improvement on our aim to provide the best experience to all our guests.

We placed great value to your feedback and I hope this will not stop you from coming back as we all look forward to welcoming you again at Swiss-Belhotel Seef Bahrain.

Alban Dutemple
General Manager