Dear mayaas1030,
First, we would like to thank you for the time you have taken to write a review during your recent visit at the hotel.
Please accept my most sincere apologies for all the inconveniences caused during your stay. We have noted your feedback and have discussed to the relevant department head to ensure that it does not recur and we understood that this has been resolved to your satisfaction.
Hope you could give us another opportunity to welcome you back and prove that we can serve you better.
Sincerely,
Wyndham Garden Manama Management