Dear guest,
Thank you for taking the time to write a review following your recent stay with us. I greatly appreciate your highest recommendation.
I am pleased to read that you enjoyed your stay with us and that we met your expectations in most aspects of your experience. It is the positive review, such as yours that motivates our colleagues to do the best to keep our guests happy and satisfied throughout.
With regard to your comment about the cleanliness of our cups and spoons has been noted and I would like to apologize for the inconvenience this caused you. Rest assured that this will be looked into.
Thank you for choosing Downtown Rotana, we look forward to welcoming you back again soon.
Best Regards,
Patrice Cornee
General Manager
Downtown Rotana, Manama