المكان جيد وهاديء ويتميز بموقعه القريب من الاماكن السياحية وقد قدمت بناء على على نصيح احد الزملاءوكان المكان جميل ونظيف ويعيبه ضيق المواقف ولكن لايمنع ان الاقامه كانت ممتعه ومرونةالموظفين،،، واخص بالشكر الموظفه الفلبينيه التي كانت موجوده يوم السبت بتاريخ ٣١/٨/٢٠١٩ الساعه ١ ونص ظهرا
Dear guest,
Thank you for taking the time to write a review following your recent stay with us. I greatly appreciate your highest recommendation.
I am pleased to read that you enjoyed your stay with us and that we met your expectations in all aspects of your experience.
It is the positive review, such as yours that motivates our colleagues to do the best to keep our guests happy and satisfied throughout.
Thank you for choosing Downtown Rotana, we look forward to welcoming you back again soon.
Best Regards,
Patrice Cornee
General Manager
Downtown Rotana, Manama
فندق جميل جداً والعمل الإحترافي في خدمة جميع ضيىوف الفندق ملفته جداً .. كما أن موقع الفندق يتوسط جميع الأماكن السياحية.. زد عليها تعامل الطاقم كامل تعامل راقي بدايةً من دخول الفندق وحتى مغادرته .. سأعود لزيارتكم قريباً فشكراً لكم ..
Dear guest,
Thank you for taking the time to write a review following your recent stay with us. I greatly appreciate your highest recommendation.
I am pleased to read that you enjoyed your stay with us and that we met your expectations in all aspects of your experience.
It is the positive review, such as yours that motivates our colleagues to do the best to keep our guests happy and satisfied throughout.
Thank you for choosing Downtown Rotana, we look forward to welcoming you back again soon.
Best Regards,
Patrice Cornee
General Manager
Downtown Rotana, Manama
ساكرر الزيارة ان شاء الله ، واتمنى عدم اغلاق بعض المرافق لديكم بشكل مبكر وهناك ضيق في المواقف وعدم توفرها لم يتسنى لي تجربة الافطار في الفندق نظراً لضيق الوقت والفندق بشكل عام جميل وهادي ومناسب للعوائل .
Dear guest,
Thank you for taking the time to write a review following your recent stay with us. I greatly appreciate your highest recommendation.
I am pleased to read that you enjoyed your stay with us and that we met your expectations in all aspects of your experience.
It is the positive review, such as yours that motivates our colleagues to do the best to keep our guests happy and satisfied throughout.
Thank you for choosing Downtown Rotana, we look forward to welcoming you back again soon.
Best Regards,
Patrice Cornee
General Manager
Downtown Rotana, Manama
الموقع ليس بالجيد
ولكن هناك مشكله في العاملين لاي خدمه يقدمونها ينتظرون منك البخشيش وهذا امر غير مقبول تماما لو انني فكرت اعطاء احد مبلغ مالي فكل يوم سوف اضع ميزانيه خاصه بالبخشيش
وكذلك الموقع ليس جيذ
Dear guest,
Thank you for taking the time to write a review following your recent stay with us. I greatly appreciate your highest recommendation.
I am pleased to read that you enjoyed your stay with us and that we met your expectations in all aspects of your experience.
It is the positive review, such as yours that motivates our colleagues to do the best to keep our guests happy and satisfied throughout.
Thank you for choosing Downtown Rotana, we look forward to welcoming you back again soon.
Best Regards,
Patrice Cornee
General Manager
Downtown Rotana, Manama
ملاحظتي في زيارتي الأخيره هيا أن اللاونج في الدور 24 أصبح متسخا جدا بعد وضع لوحة الخدمة ذاتية ، كذلك قبل إنتهاء فترة السناك الخفيفة بساعة لاتوجد أطعمه ولا يوجد شيف يشرف على ذلك ، هذه الخطوة غير صحيحة .
Dear guest,
Thank you for taking the time to write a review following your recent stay with us.
Please accept my sincere apologies for any inconvenience and frustration you experienced during your visit and for not meeting your expectations.
As mentioned in the separate e-mail I’ve sent you, your comments have been discussed with the concerned department heads and corrective measures have been taken to ensure similar feedback do not occur again.
Our guests’ complete satisfaction is of prime concern to us and it is through guests’ constructive feedback such as yours that we are able to identify those areas that are worthy of praise or in need of improvement.
I certainly hope we can be at your service again in the near future.
Best Regards,
Patrice Cornee
General Manager
Downtown Rotana, Manama
