الفندق بحاجة الي صيدلية مصغرة تحتوي الادويه الأساسية مثل معقمات الجروح وادويه خافض الحرارة، وجع الرأس ، بلاستر. وايضا بحاجة الي مكتبه صغيرة تحتوي كتب للاستعارة خاصة بمدينة بغداد وباقي مدن العراق تتيح الاجانب للاستعارة والتعرف على حضارة العراقالمزيد
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أنصح به لقلة عدد الفنادق بنفس المستوى ببغداد
سعره مبالغ فيه كثيراً مقارنةً بالخدمات المقدمة
يحتاج مراجعة من ناحية الفعاليات المتاحة ببهو الفندق
الإجراءات الأمنية لدخول السيارات مبالغ فيها جداً وتأخذ وقت طويل حتى تصل السيارة إلى داخل الفندق
Dear valued guest,
Greetings from Babylon Rotana Baghdad,
Thank you for taking time sharing your detailed feedback about the hotel and our services.
Through your comments we understand more the expectations of our valued guests to further improve our facilities and services. We have noted your concerns and we would like to inform you that these security procedures are made for your own safety.
Once again, we would like to thank you for sharing this matter with us.
Regards,
Hussein Hachem
General Manager
رحله جيده ولا مانع لدي في ان أكرر تجربه الاقامه في الفندق مره اخري علي ان تأخد الإدارة في اعتبارها تنوع أساليب الترفيه حيث من المعلوم انه بعد دخولنا الفندق بسبب الأوضاع الأمنية لا نقوم بالخروج مره اخري
شكرا جزيلا
Dear Mr. Abdulla,
Thank you for having taken the time to complete our guest survey following your recent stay at Babylon Rotana Baghdad.
We are delighted to read about your experience with us. We are happy to know that your stay at our hotel was excellent and we highly appreciate your compliments about our team, rooms and facilities.
It was indeed a great pleasure to have you as our guest.
We genuinely hope to have the opportunity of welcoming you again soon.
Kind regards,
Hussein Hachem
General Manager
اثاث الفندق قديم والحمام قديم وخدمة الاندري غير مرضيه من ناحية السعر والكي خصوصا كي الغتر الخاصه بالزي السعودي لعدم وجود نشاء وتم اخبارهم واخبرونا بتوفير في المره القادمة ولاكن دون جدوى والسعر مبالغ جدا جدا جدا جدا
Dear valued guest,
Greetings from Babylon Rotana Baghdad,
Thank you for taking time on competing the survey and detailed feedback about the hotel and our services.
Through your comments we understand more the expectations of our valued guests to further improve our facilities and services. We have noted your concerns and we are sorry for any inconvenience caused, but we would like to inform you that Rotana took over the hotel management recently and its still under Renovation.
We have noted your comments, it has been forwarded directly to the concerned department who will take action accordingly and solve this matter.
Once again, we would like to thank you for sharing this matter with us.
Kind Regards,
Hussein Hachem
General Manager
الاقامة و الخدمات و المطاعم جيدة جدا، الامن داخل الفندق ممتاز، الموظفين يقومون بواجباتهم بكل احترافية و باصول الضياف. موقع الفندق ممتاز و هو في وسط البلد و قريب من الوسط التجاري و البنوك، مرافق الفندق جيدة جدا.
Dear valued guest,
Greetings from Babylon Rotana,
I would like to take the opportunity to thank you in sharing your feedback. This feedback will help us in continuing on improving our services to our valuable guests.
It is our goal to maintain the highest standard of services to all our guests. We are delighted to know that you had a pleasant stay and enjoyed the facilities of the hotel.
Again, I am delighted at your gesture and they thank you for your wonderful comments and recommendations.
I look forward to welcoming you again and assure you of our best services at all times.
Sincerely,
Hussein Hachem
General Manager
لاحظت مبالغة و إفراط في إتخاذ الإجرائات الأمنیة للدخول و خصوصا من مدخل السیارات، علی إدارة الفندق مراجعة و دراسة هذە الحالة، کما علیها إعطاء صبگة مدنیة أکپر للفدنق لتتمکن العوائل و الناس العادین فرصة زیارة الفندق لإغراض السیاحیة و ترفیهیة.
Dear Valued guest,
Thank you for taking the time to write and share your experience during your recent stay with us. It was indeed a great pleasure to have you as our guest.
We have however noted your comments and concerns and we will look into it accordingly.
We look forward to welcoming you again and assure you of our best attention and services at all times.
Kind regards,
Hussein Hachem
General Manager
