Dear valued guest,
Greetings from Babylon Rotana Baghdad,
Thank you for taking time on competing the survey and detailed feedback about the hotel and our services.
Through your comments we understand more the expectations of our valued guests to further improve our facilities and services. We have noted your concerns and we are sorry for any inconvenience caused, but we would like to inform you that Rotana took over the hotel management recently and its still under Renovation.
We have noted your comments, it has been forwarded directly to the concerned department who will take action accordingly and solve this matter.
Once again, we would like to thank you for sharing this matter with us.
Kind Regards,
Hussein Hachem
General Manager