Dear Valued Guest,

Thank you very much for taking the time to share your valuable feedback with us.

We appreciate your opinion as this allows us to continually develop and improve our guests´ experience through our service.

We are sorry to hear that this time we have not met your expectations as a guest, kindly be informed that the luggage assistance is as per guest request, valet parking is still not authorized by the government, the hotel parking is located in B2 where you can follow the hotel signage.

We would be incredibly grateful if you would give us another opportunity to change your opinion and to show you that your feedback has been heeded.

We really hope we have the pleasure of welcoming you back to the Hilton Garden Inn Kuwait.

Best Regards,
Sameh El Sadek
Rooms Division Manager
Hilton Garden Inn Kuwait

Dear Mr. Almotairan,
We appreciate the time you spent writing your personal review. It’s fantastic to learn that our team has contributed to a successful and memorable stay with us and that you appreciated all our services during your stay. We work hard to providing our guests with quality service and an enjoyable stay. Your motivating ratings will be passed to our team to inspire them to continue to provide an exceptional service to our guests. We look forward to being your host again at our hotel in the nearest future.
Sincerely,
Sameh El Sadek
Rooms Division Manager
Hilton Garden Inn Kuwait

Dear Ms. Maysoon,
It was a great pleasure to welcome you to our hotel recently and we appreciate the time you spent writing your personal review. It’s fantastic to learn that our team has contributed to a successful and memorable stay with us and that you appreciated all our services during your stay. We work hard to providing our guests with quality service and an enjoyable stay. Your motivating ratings will be passed to our team to inspire them to continue to provide an exceptional service to our guests. We look forward to being your host again at our hotel in the nearest future.
Sincerely,
Sameh El Sadek
Rooms Division Manager
Hilton Garden Inn Kuwait