Dear Valued Guest,
Thank you very much for taking the time to share your valuable feedback with us. We appreciate your opinion as this allows us to continually develop and improve our guests´ experience through our service.
We are sorry to hear that this time we fell short of fulfilling your expectations as a guest.
Your comments are vital to us as it help us improve our services and standards, We have shared this with our teams in various departments and rest assured that we shall continue with our efforts in delivering premium services & offers at all times.
We would be incredibly grateful if you would give us another opportunity to change your opinion and to show you that your feedback has been heeded. We really hope we have the pleasure of welcoming you back to the Hilton Garden Inn Kuwait.
Sameh El Sadek Guest
Hilton Garden Inn Kuwait