Dear Mr. Khalil,
Thank you very much for choosing Jumeirah Messilah Beach Hotel and Spa and for taking the time to share your feedback about your recent experiences with us. Also we thank you for such high rating along with the comments about the location of the hotel and its ambience. It is always encouraging and more inspiring whenever we receive positive feedback from our valued guests.
Moreover we were concerned that the price of the product did not meet your expectation and hence would like to assure you that your comments has been shared with respective department head to enhance your experiences in future.
Although a negative experience cannot be undone, I sincerely wish to request for another opportunity to welcome you back in the near future, thus enabling us to restore your confidence towards Jumeirah Messilah Beach Hotel and Spa.
Best regards,
Vaibhav Awale
Business Excellence Manager