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الموظف جيرياس افضل موظف في فندق والدورف من خدمه وتعامل مع العملاء والزبائن ، سوف نكرر التجربه من تعامل الموظف جيرياس كل الشكر لكم الفندق رائع وجميل والاطلاله مريحه للنظر والاجواء والخدمه نظيفه. ورائعه والاكل ممتاز والقهوه رائعه والاكل نظيف ومرتب
Dear F9098HNmm,
Thank you for sharing your positive feedback with us! We're thrilled to hear that Jerias made a lasting impression with his exceptional service and customer dealings at Waldorf Hotel. It's heartening to know that you had a wonderful experience and plan to repeat it due to Jerias's outstanding contributions.
We appreciate your kind words about the hotel's atmosphere, service, and cleanliness. Providing a comfortable and beautiful environment for our guests is our priority, and we're glad to hear that you found the view enjoyable.
It's also fantastic to learn that you enjoyed the excellent food, wonderful coffee, and the overall cleanliness and tidiness. Your satisfaction is our goal, and we're grateful for your positive remarks.
Thank you for choosing Waldorf Hotel. We look forward to welcoming you again and providing another memorable experience.
Best Regards,
Kemal Sirtikirmizi
General Manager
المكان جميل رائع مريح و هاديء على الرغم من كثره الموجودين و الضيوف لكن المكان هاديء. المضيفه ميرفت رائعه و قامت بتعريفنا الى انواع الشاي موجود و قامت بتوجيههنا الى النوع المناسب و كان جميل و نشكرها على الخدمه. حتى باقي المضيفين رائعين و في الخدمه دائما
Dear Companion62190497579,
We are truly delighted to receive your positive feedback regarding your recent experience at our Peacock Alley . Thank you for taking the time to share your thoughts, and we are thrilled to learn that you had a beautiful and comfortable visit despite the high number of patrons.
It brings us great joy to hear that Mervat, our hostess, left a lasting impression with her wonderful service and guidance through our tea selection. We will make sure to pass on your appreciation to her, and we are grateful for your acknowledgment of her efforts in enhancing your overall experience.
Our entire team takes pride in providing exceptional service, and we are pleased to know that their efforts were evident during your visit. Maintaining a tranquil and quiet ambiance, even with a large number of guests, is a priority for us, and we are glad to hear that this aspect of your experience met your expectations.
Thank you once again for your kind words and for choosing Peacock Alley. We value your patronage and look forward to welcoming you back for another wonderful experience.
Best regards,
Kemal Sirtikirmizi
General Manager
كانت تجربه جديده واول تجربه لي وجميله جداً
كل شي بيرفكت من ججميع النواحي
السيرفس والقعدات والاجواء خياليه في راس السنه
والتقديم والاكل اللذيذ
والمكان عجيب
والسيرفس كان مع sri سريع وجداً لطيف
وانصح في تجربه
والحضور في اقرب وقت ♥️
Dear Travel23519452716,
Thank you for sharing your wonderful experience with us! We're thrilled to hear that your first visit was such a success and that you found everything to be perfect across all aspects of your New Year's celebration.
It's fantastic to know that you enjoyed the fantastic service, seating, and the wonderful atmosphere that made your celebration special. We're delighted that you found the presentation of the food to be appealing and the taste delicious.
Your recommendation means a lot to us! We're grateful for your kind words and encouragement for others to experience our place. We can't wait to welcome you back soon and create more memorable moments together! Thank you for choosing us for your New Year's celebration.
Warm Regards,
Kemal Sirtikirmizi
General Manager
تعامل ميرفت كان جداً راقي وكانت وودوده واستمتعت في ضيافتي داخل الفندق واتت لي في بعض الشاي والقهوه والحلويات …وكانت الجلسه جميله جداً واستمتعت في وقتي داخل الفندق وسوف ارجع واجدد زيارتي للفندق لان كان كل شي من الاصناف لذيذ جداً…………..
Dear Aliyaa914,
Thank you for taking the time to share your experience with us. We're delighted to hear that Mervat provided you with elegant, friendly, and hospitable service during your stay at the hotel. It's fantastic to know that you enjoyed the tea, coffee, and sweets provided by Mervat, and that your overall session was pleasant and enjoyable. Your kind words about the delicious experience mean a lot to us, and we're thrilled that you found every aspect of your visit satisfying.
We're truly grateful for your decision to return and renew your visit to our hotel. We look forward to welcoming you back and ensuring that your next experience with us is equally delightful, if not better. Thank you once again for choosing our hotel. We can't wait to host you again soon.
Warm regards,
Kemal Sirtikirmizi
General Manager
المدير الهندي في أوكسيو، دهانراج، ليس لديه أخلاق، يغازل ابنتي، وهو غير محترف. ورائحتها مثل الكحول. مطعم لطيف للغاية، ولكن استئجار شخص مثل هذا. جلست لمدة ساعتين، وكل ما أراه هو النظر إلى الهاتف. المكان الجيد أصبح سيئا بسببه.
Dear Ald0saria,
Thank you for sharing your feedback with us regarding your recent visit to Oxio. We deeply apologize for the experience you described involving our manager, Dhanraj. Please know that we take such concerns very seriously. The comfort and well-being of our guests are of utmost importance to us, and we hold our team members to high standards of professionalism, and your feedback helps us identify areas for improvement.
We extend our deepest apologies once again for the inconvenience caused, and I appreciate if you can contact me directly at Kemal.sirtikirmizi@waldorfastoria.com, in order to investigate the matter further and to take proper action as your feedback is incredibly important to us.
We deeply regret that your impression of our restaurant was affected by this incident. We hope to regain your trust and provide you with the exceptional service that we are known for in the future.
Warm Regards,
Kemal Sirtikirmizi
General Manager.
