يسعدني ان أكون احد ضيوف هذا الفندق حيث انك تشعر بمعنى الضيافة لا انك نزيل يرحب بك كذلك موقعه المتميز والخدمة وأسلوب التعامل كل ذلك يجعلك تشعر بأنك موضع اهتمام الكل اضافة الى ما ذكرت أعلاه ورغم قصر الفترة التي لا تتجاوز العدة ايام الا اننا ارتبطنا بعلاقات صداقة مع الكادر خصوصا عباس وحسنين فقد ساهما على اضافة سمة اخرى لسمات تمييز الفندق
Dear Mr Iyadd,
Thank you for taking the time to let us know about your recent stay at our hotel by posting a wonderful review on Trip Advisor.
We are glad to know that you had a wonderful holiday with us and it is indeed gratifying to receive such compliments from one of our satisfied guests. Thank you for highlighting our great colleagues, services and convenient location. Please rest assured that I have passed your compliments to Abbas and Hussein.
As a Travellers’ Choice winner, we always do our utmost in delivering our brand promise to our guests.
We look forward to welcoming you back very soon at Ramada Downtown, assuring you of our best care and quality services at all time.
Best regards
Yasmine E. Maalouf
فندق مميز وقريب من الداونتاون السوليدير بوقع رائع خدماته ممتازة على مدار الساعة واي فاي مجاني فطور جيد المنظر من الغرفة مطل على البحر وشكر خاص للموظف عباس حيث قام بوصف وشرح المواقع والاماكن الجميلة في لبنان
Dear Guest,
Greetings from Ramada Beirut Downtown!
Thank you for sharing your thoughts and kind comments about Ramada Beirut Downtown on Trip Advisor.
We are glad that you had an enjoyable experience during your stay. I have passed on your praises to Ahmad about how much you appreciated his help making your stay with us truly unforgettable.
Should you have any suggestions or comments in order to make your next stay with us even more comfortable, please do not hesitate to let me know.
We look forward to welcoming you once again to the Ramada Downtown, assuring you of our best personalized services at all time.
Best regards
Yasmine E. Maalouf
شكرًا لك على إرسالك تعديلاً. إننا نراجع اقتراحك. 
