Dear Mr. Charaf Eddin,
We are delighted to receive your review and appreciation to our services and to our team members as well.
I am very pleased to know that you were satisfied with the overall stay. We are constantly striving to achieve the highest standards of service so it is always very rewarding for my team and I to know that we have met your expectations.
Thank you for taking the time to write and we look forward to welcoming you back in Gefinor Rotana Beirut in the near future.
With Kind regards,
Joseph Coubat
General Manager