أن ألفندق بصورة عامة جيد جدا من كل النواحي الخدمية و الغرف و النوم، موظفي الأستقبال كفؤيين و متمرسيين لعملهم بالتعامل مع النزلاء، خدمة الغرف أيضا. فقط هناك لدي ملاحظتين لأخذها بنظر الأعتبار وهي أن تأسيسات الصحية للمغاسل و الحمامات تحتاج الى صيانة و تبديل لكونها قديمة و مستهلكة نوعا ما و تغصية شبكة الأنترنيت ضعيفة و تكاد تكون معدودومة في بعض الغرف.
Dear Guest,
Thank you for having taken the time to complete our guest survey following your recent stay at Gefinor Rotana Beirut.
I was pleased to see we have met your expectations and the team and I look forward to your return.
Nevertheless, i would like to take the opportunity to inform you that a renovation plan for the hotel has already kicked off and hope during your next stay you will have a whole new experience.
Looking forward to see you very soon.
With Kind Regards,
Gefinor Rotana Hotel Management
تجربه جيده, جيد الى جيد جدا لانني معظم وقت اليوم امضيته خارج الفندق و الفندق كان مجرد مكان للمبيت , الموظفون متعاونون لابعد درجه مسموح بيها تعاونهمطبعا سرعة الستجابه للطلب هي امر يذكر حيث لبى موظم الستقبال حاجتي و غرضي في وقت قياسيالفطور يمثل الفطور البيروتي ,مضافا له خبرة شيف عاليه و هو من الامور المميزه في النهايه كوني من الاردن الخص كل شيء بجملة:يعطيكو العافيه ما قصرتو, كفّيتو و وفّيتو
Dear Guest,
We are delighted to receive your review and appreciation to our services and to our team members as well.
I am very pleased to know that you were satisfied with the overall stay. We are constantly striving to achieve the highest standards of service so it is always very rewarding for my team and I to know that we have met your expectations.
Thank you for taking the time to write and we look forward to welcoming you back in Gefinor Rotana Beirut in the near future.
With Kind regards,
Gefinor Rotana Hotel Management
تجربة سيئة حيث أصوات الإصلاحات لم تسمح لزوجتي بالحصول على الراحة من صداعها migraine، علما انها كانت حامل ايضا في الشهر التاسع. معالجة المشكلة لم تدوم حيث توقفت أعمال الصيانة لحوالي الساعة تقريبا وما لبثت أن عادت الأصوات القوية المزعجة مما جعل بقاءنا في الفندق دون معنى.
Dear Mr. Chami,
Thank you for having taken the time to complete our guest survey following your recent stay at Gefinor Rotana Beirut.
I was pleased to see we have met your expectations and the team and I look forward to your return.
Nevertheless, I would like to take the opportunity to inform you that a renovation plan for the hotel has already kicked off and working starts from 10:00 until 16:00 however sometimes they start early and we ask them to stop work whenever any esteemed guest complaints. I have noted all your comments and will be sharing them with all concerned departments and make sure such incident won’t happen again. Hope during your next stay you will have a whole new experience.
Looking forward to see you very soon.
With Kind Regards,
Gefinor Rotana Hotel Management
الفندق يتميز بجو عائلي وهادئ و قريب من شارعالحمرا وكذلك خليج زيتونه وقريب من وسط البلد والافطار متنوع والخدمه الغرف جيده وموظفين الاستقبال ودودين وبيحاولوا تقديم المساعده في حدود امكانيتهم بالاجمالي اقامه جيده وسنقوم بتكررها
Dear Guest,
We are delighted to receive your review and appreciation to our services and to our team members as well.
I am very pleased to know that you were satisfied with the overall stay. We are constantly striving to achieve the highest standards of service so it is always very rewarding for my team and I to know that we have met your expectations.
Thank you for taking the time to write and we look forward to welcoming you back in Gefinor Rotana Beirut in the near future.
With Kind regards,
Gefinor Rotana Hotel Management
الموقع قريب من أي مرفق في بيروت وجميع الخدمات متوفرة والطاقم العامل في الفندق على اعلى مستوى من الاحترافية والضيافة والمسؤولية والجميع يقدم خدماته ويسهل إقامة أي شخص في الفندق بالإضافة الى الخدمات المتوفرة في الفندق من مسبح وخلافه
Dear Guest,
We are delighted to receive your review and appreciation to our services and to our team members as well.
I am very pleased to know that you were satisfied with the overall stay. We are constantly striving to achieve the highest standards of service so it is always very rewarding for my team and I to know that we have met your expectations.
Thank you for taking the time to write and we look forward to welcoming you back in Gefinor Rotana Beirut in the near future.
With Kind regards,
Gefinor Rotana Hotel Management
