Hello Nasser S,
Thank you for reaching out to us through TripAdvisor.
We are sad to learn that you did not enjoy your experience with us. We strive our best to create memorable experiences for all our guests, that's the reason why we apologize for the fact you could not enjoy your stay as you wished. Your feedback has been shared with the Management to look into ways of improving the situation above mentioned.
Should you like to further discuss your feedback, please do not hesitate to contact me at e-insider.wdoha@whotels.com
All the best,
Cristina | E-insider