بعض مستلزمات النظافة الشخصة مثل فرشاة الأسنان، وليفة الاستحمام غير متوفرة إلا عند طلبها. الغرف بحاجة لصيانة.
المرافق الخارجية مثل الحمامات بحاجة لصيانة فهي قديمة وغير نظيفة وغير كافية، حيث أنه يوجد حمام واحد فقط للذكور وواحد للسيدات فقط عند برك السباحة الخارجية.
Dear elshyoukhh,
Greetings from Grand Hyatt Doha Hotel & Villas.
Thank you for taking the time to send us your feedback. We sincerely apologize for any inconvenience that was caused to you. Please rest assured that the team has been spoken to so that we ensure that we avoid any recurrence of this nature.
If you can kindly contact us at dohgh.customerservice@hyatt.com in order to investigate this matter fully.
We sincerely hope that your experience on this occasion will not deter you from revisiting us in the future.
Best regards,
Aseem Kapoor
General Manager
جراند حياه لاجونا مول من اروع الفنادق وانصح بزيارته مجددا النظافه والاهتمام والاستقبال ممتاز وخدمه العملاء ذوق جدا وتلبيه طلباتى من طعام ومشروبات فى اسرع وقت انصح كل اصدقائى بزيارته وسعره ممتاز جدا مناسب لكل الطبقات المتوسطه
Dear aboelfetouhgamal25,
Greetings from Grand Hyatt Doha Hotel & Villas.
Thank you for sharing your awesome experience with us and for choosing our hotel for your recent stay.
We are thrilled to read that you enjoyed the cleanliness, attentive customer service and F&B options. The Grand Hyatt Doha Team strive to deliver an outstanding service so we really appreciate your encouraging comments. We sincerely appreciate your recommendation.
Once again, thank you for your feedback. We look forward to welcoming you and your friends in the near future.
Kindest regards,
Aseem Kapoor
General Manager
استقبال رائع خدمة ممتازه خصوصية فائقة اسعار ممتازه نظافه عالية الجوده موظفين ودودين و متعاونين مطاعم فاخرة وطعام لذيذ المسابح الداخلية والخارجيه عالية المستوى و نظيفة جم كبير و متكامل خدمة السبا فوق الرائعة.
Dear msamaha1,
Greetings from Grand Hyatt Doha Hotel & Villas.
Thank you for choosing to stay with us along with feedback. We are delighted to hear that you enjoyed your experience with us.
We are thrilled to read that you enjoyed the level of customer service extended by The Grand Hyatt Doha Team. Further, I would like to extend my sincerest thanks and appreciation for commending on our fabulous facilities, spotless cleanliness and amazing F&B options.
Once again, thank you for your feedback. We look forward to welcoming you back again in the near future.
Kindest regards,
Aseem Kapoor
General Manager
مكان رائع جدا جدا جدا
موقع واطلالة ممتازة
اقامة ولا اروع
مناسب للعائلات والعرسان ورجال الاعمال
للاسترخاء والاستمتاع وتجديد النشاط
انصح الجميع بتجربة الاقامة بفندق جراند حياة الدوحة بشدة لقضاء امتع الاوقات
Dear qatar777777,
Greetings from Grand Hyatt Doha Hotel & Villas.
Thank you for choosing to stay with us and for your encouraging feedback.
We are delighted to hear that you enjoyed our excellent location and spacious facilities. Indeed, our hotel is an excellent venue for family and business visits.
Once again, thank you for your kind comments. We look forward to welcoming you back to Grand Hyatt Doha Hotel & Villas.
Kindest regards,
Dirk Holscher
Hotel Manager
أنصح به نظرا لجمال المكان ونظافته والتعاون في تقديم الخدمات وجودتها ووجود بدائل كوجود الشاطئ وحمام سباحة ووسائل ترفيهية أخري وقربه من أماكن متميزة كالللؤلؤة وكتارا وسهولة الوصول للمكان ....والشرح الوافي عند الحجز .
Dear Escape825648,
Greetings from Grand Hyatt Doha Hotel & Villas.
Thank you for choosing to stay with us as well as for taking the time to share your experience with us on TripAdvisor.
We are delighted to read that you had a wonderful time and that you were able to experience the various hotel leisure facilities we have to offer, including our pools and beach. We are grateful for highlighting the cleanliness, location and hospitality service extended by our team.
On behalf of the entire team, I look forward to welcoming you back in the near future for another memorable visit with us here at Grand Hyatt Doha Hotel & Villas.
Warmest regards,
Dirk Holscher
Hotel Manager
