Dear noofah221,
Thank you for taking the time to review your recent stay at our hotel.
I am glad to know that you had a wonderful stay and that you have enjoyed your family trip at our hotel.
We strive to ensure that our quality of service always exceed your expectations and we are happy to see that our team member has delivered on that promise and I will be happy to share it personally especially Nadia.
We look forward to welcoming you back in the very near future.
Yours Sincerely,
Daniel Van Wyk
Cluster General Manager