Dear mrzm2012,

I would like to express my sincere gratitude for taking the time to review your experience with us on TripAdvisor.

I was saddened to learn that your experience at the resort did not meet your expectations, as this was certainly not what we envisioned on your stay with us. Please accept our sincere apologies on this less than satisfactory experience and the inconvenience caused.

I remain hopeful you will decide to give our hospitality a second chance and I will be more than happy to assist you.

Warm Regards,
Tareq Derbas
Area General Manager

Dear Binjbr,

Thank you for taking the time to share your feedback. It is a great pleasure to learn that you have had an amazing experience at our St. Regis Souq Ramadan Tent.

Your positive comments about the professionalism of our staff will be shared with the team in order to continue to motivate them to deliver exceptional service.

Thank you once again and we are looking forward to welcoming you back soon at the finest address in Qatar.

Kind regards,
Tareq Derbas
General Manager

Dear Guest,

We are pleased to know you had a memorable stay with us and that you appreciated the professionalism and friendliness of our team.

It is always gratifying for us to receive such comments as this gives us the opportunity to show our team that their efforts are truly appreciated by our guests, please rest assured that your compliments will be passed on to Jane Yumul and definitely she is recognised by us as the super star.

Thank you so much for choosing us for the place to stay in Doha and our entire team and I look forward to welcoming you back soon.

Warm Regards,

Tareq Derbas
General Manager