Dear hamad0010,
Thank you so much for your review on our Trip Advisor page.
I genuinely appreciate your wonderful feedback in regards to your recent stay. Rest assure, I will definitely share it with the entire team as this is a good chance for me to show them that their effort is highly recognized by our esteemed guest such as yourself. Special "thank you" will go to Omar from the Front desk Team.
I am looking forward to welcoming you back to our hotel.
Warm regards,
Tareq Derbas
Area General Manager