Dear Valued Guest,
Thank you for taking the time to share your feedback in regards to your recent stay at The Ritz-Carlton, Doha.
We are delighted to hear that you had a memorable stay with us and you experienced our legendary Ritz-Carlton services by our Ladies and Gentlemen.
Please accept my apologies regarding the issue you faced with the security in the elevator. Please note that we have liaised with the third party company in charge of the security to insure these issues are not taking place in our hotel anymore moving forwards as we want to ensure exceptional services in our hotel.
Thank you again for sharing your feedback with us and once again, please accept my apologies for the inconvenience caused.
We hope to have the opportunity to welcome you in the future.
Warm Regards,
Christian Sack
General Manager