Dear Mr. Bader,

Thank you for sharing your rating, comments and for choosing Souq Waqif Boutique Hotels by Tivoli. Please accept our sincere apologies that your overall experience did not meet our high standards during your recent stay.

Rest assured that your comments are taken very seriously and have been shared with the management team and action will be taken to ensure the issues you experienced are corrected moving forward.


We hope you will give us another chance to welcome you and restore your faith in the brand.

Sincerely,
Ali Hussein
Cluster Assistant Front Office Manager

Dear likinaizi,

Thank you for choosing Souq Waqif Boutique Hotels by Tivoli and taking time to share your feedback.

We are delighted to read that our services were up to the the expectation during your stay with us,

We are looking forward to welcoming you back at soonest!

Sincerely,
Ali Hussein
Cluster Assistant Front Office Manager

Dear baraamusleh1988,

Thank you for choosing Souq Waqif Boutique Hotels by Tivoli and taking time to share your feedback.

We are delighted to read that our services were up to the the expectation during your stay with us,

We are looking forward to welcoming you back at soonest!

Sincerely,
Ali Hussein
Cluster Assistant Front Office Manager