Dear Mr. Aalasimi,,
Thank you for taking time to write a review following your stay at Millennium Central Doha
All guest feedback is extremely important to us, as it is only through our guests’ feedback that we are able to assess and continuously improve the service standards, which we strive to achieve.
At the outset, I was very concerned to read that all aspects of your stay were not up to your expectation and I would like to personally apologize for any inconveniences you may have faced whilst staying with us. Service and customer satisfaction are of paramount importance to our business and I am extremely sorry that we have failed to provide the level of service you would expect from a hotel such as ours and therefore I would appreciate any additional feedback you may have for us in order to make the necessary improvements in the areas needed.
I sincerely hope your experience this time will not deter you from staying with us again when you be assured of our best intentions at all times.
Thank you very much and we look forward to welcoming you back to the hotel again soon.
Best regards,
Ahmed Shedid
Front Office Manager