كما قام موظف الحقائب الإفريقي برمي الشنط بقوة قوموا بتشغيل الكاميرا وشاهدوا المعاملة السيئة منذ وصولنا وحتى المغادرة
موظفة السبا ليس لديها ذوق تجعلنا ننتظر وتتحدث بالهاتف
السيارات لا تصل بسرعة عند طلبها
المطعم الأمريكي يسألنا مليون مرة لماذا لا تطلبون شرابا مع الطعام
Dear fofodhm4
Thank you for posting this review about your recent stay with us.
It is upsetting to know that your stay was less than perfect. Please accept my apologies for the inconvenience that you mention in your comments.
We sincerely value your feedback and we’re very sorry you were unhappy with our services and experience, I sincerely apologize for the same, this has been shared with our Management to ensure we do not face this matter again in future.
Please accept my apologies for the service shortfalls you encountered during your time here. It would be a pleasure to welcome you back to show you that we can do better.
Our prime location will be awaiting you until your next visit and a very warm welcome back will be ensured.
Sincerely,
Abed Al Kareem Al Rayyan | Front Office Manager
Banana Island Resort Doha by Anantara
جزيره بنانا العائليه كانت رائعه بمعنى الكلمه ولكن تحتاج تركيز ع النظافه في الغرف وملاحظه بعض اسعار المطاعم مثل النهام مبالغ في الاسعار جدا جدا واشكرهم ع توفير الامان للعوائل ووجود سكرتي في كل مكان لراحه النزلاء وملاحظه الاطفال
Dear qatar554,
Thank you for posting your comment on Trip Advisor.
We were very happy to read your review, and are glad that we could contribute to making your trip to the Banana Island Resort Doha by Anantara a great experience.
I appreciate you taking the time to share compliments also about our team members.
It is really great that your overall stay was so enjoyable and I do hope that we will have the pleasure of welcoming you back to Banana Island Resort Doha by Anantara in a near future.
Sincerely,
Husam Malki | General Manager
Banana Island Resort Doha by Anantara
الأفضل يتم دراسة القيمة المالية مقابل الخدمات وكذلك المطاعم فإنها مبالغ فيها بشكل غير طبيعي ويكون هناك سوبر ماركت في المنتجع بشكل مصغر
كذلك ممر المشاة يفضل يكون على طول الممر أعمدة تبريد بحيث تحتوي على مراوح والمراوح تصدر مع الهواء ماء خفيف للتبريد على المشاة في المنتجع
Dear Abdullah a,
Thank you very much for your warm comments on your recent stay.
It is a great pleasure to hear such positive feedback from our guests upon their return home. I am delighted to hear that you have fully enjoyed your stay with us and truly appreciated our different facilities.
I passed on your comments to the team and they were delighted to hear that they have managed to impress you with their personalized service.
Our prime location will be awaiting you until your next visit and a very warm welcome back will be ensured.
Sincerely,
Husam Malki | General Manager
Banana Island Resort Doha by Anantara
منتجع ممتاز بمعنى الكلمه. تنعزل عن العالم الخارجي.
انصح به وبشده. فقط يجب مراعاة السعر خاصه للفل. جوده عاليه. انصح بأن تخطط لاقامتك قبل الرحله. تعرف على التسهيلات واماكن التسليه هناك حتى تستغل كل لحظه.
Dear alr0maihi,
Thank you very much for your warm comments on your recent stay.
It is a great pleasure to hear such positive feedback from our guests upon their return home. I am delighted to hear that you have fully enjoyed your stay with us and truly appreciated our different facilities.
I will make sure to pass your compliments of the staff along to them. They will be thrilled to hear how much you enjoyed our resort.
Our prime location will be awaiting you until your next visit and a very warm welcome back will be ensured.
Sincerely,
Husam Malki | General Manager
Banana Island Resort Doha by Anantara
الاجواء في الجزيرة فريدة من نوعها تدخلك على ثقافة جديدة وطبيعة حياة غير اعتيادية تجعل من اقامتك فيها بمثابة مغامرة وكسر لروتين الحياة اليومية والاطفال دائما يجدون مايسعدهم من نشاطات واماكن في الجزيرة ومرافقها
Dear taltamimi,
I highly appreciate you sharing your experience from your visit with us. Thank you that you took the time to write a review.
I am pleased to hear that you fully enjoyed your getaway and our staff contributed successfully with a great service.
We are glad to read that you had a wonderful time with us and are still keeping good memories of it , your positive comments for the staff is a strong motivation for them to perform even more better each time around.
We look forward to welcome you again soon. Thank you for choosing Banana Island Resort Doha by Anantara.
Sincerely,
Husam Malki | General Manager
Banana Island Resort Doha by Anantara
