Dear 308mohammedq,

Thank you very much for your warm comments on your recent stay.

It is a great pleasure to hear such positive feedback from our guests upon their return home. I am delighted to hear that you have fully enjoyed your stay with us and truly appreciated our different facilities.

I am delighted that you were impressed with the high service standards showcased by our colleagues. Please rest assured that they will be praised for their jobs well done.

We have noted your comments in regards to the activities and the maintenance. this is shared with the department heads for future improvements. Please accept our apologies for the inconvenience you have faced during your stay with us.

Please let us know when you plan to visit us again, we would be very happy to welcome you back for another stay at Banana Island Resort Doha by Anantara.

Sincerely,

Abed Al Kareem Al Rayyan | Front Office Manager
Banana Island Resort Doha by Anantara

Dear abdullaheb70,

Thank you for this wonderful review of Banana Island Resort Doha by Anantara and for the time taken to share it with us.

It is very inspiring to hear how much you enjoyed everything here.

I appreciate you taking the time to share compliments also about our team members.

Thank you one more time for an overall so positive feedback and I hope we will have the opportunity to welcome you back soon.

Sincerely,

Abed Al Kareem Al Rayyan | Front Office Manager
Banana Island Resort Doha by Anantara

Dear haralmohannadi

We sincerely value your feedback and we’re very sorry you were unhappy with our services and experience, I sincerely apologize for the same, this has been shared with our Executives and managers to ensure we do not face this matter again in the future.

Rest assured we have taken note of your comments regarding the Facilities. We have shared this with our team as we constantly try and improve our guest's experience with us, we would like to apologize for any inconvenience the above may have caused.

We greatly value your patronage and look forward to welcoming you back to our hotel in the near future for another break on the beaches of Banana Island.

Sincerely,

Abed Al Kareem Al Rayyan | Front Office Manager
Banana Island Resort Doha by Anantara