Dear kafood,

Thank you for posting this review about your recent stay with us.

It is upsetting to know that your stay was less than perfect. Please accept my apologies for the inconvenience that you mention in your comments.

We sincerely value your feedback and we’re very sorry you were unhappy with our services and experience, I sincerely apologize for the same, this has been shared with our Executives and managers to ensure we do not face this matter again in the future.

While we regret the inconvenience caused to you, we sincerely hope that you will give us another opportunity to restore your faith in Banana Island Resort.

Our prime location will be awaiting you until your next visit and a very warm welcome back will be ensured.

Sincerely,

Abed Al Kareem Al Rayyan | Front Office Manager
Banana Island Resort Doha by Anantara

Dear sss18892021,

Thank you very much for your warm comments on your recent stay.

It is a great pleasure to hear such positive feedback from our guests upon their return home. I am delighted to hear that you have fully enjoyed your stay with us and truly appreciated our different facilities.

I am delighted that you were impressed with the high service standards showcased by our colleagues. Please rest assured that they will be praised for their jobs well done.

Please let us know when you plan to visit us again, we would be very happy to welcome you back for another stay at Banana Island Resort Doha by Anantara.

Sincerely,

Abed Al Kareem Al Rayyan | Front Office Manager
Banana Island Resort Doha by Anantara

Dear Kholoud A,

Thank you for posting your comment on Trip Advisor.

We were very happy to read your review, and are glad that we could contribute to making your trip to the Banana Island Resort Doha by Anantara a great experience.

I passed on your comments to the team and they were delighted to hear that they have managed to impress you with their personalized service.

We look forward to welcoming you again soon. Thank you for choosing Banana Island Resort Doha by Anantara.

Sincerely,

Abed Al Kareem Al Rayyan | Front office Manager
Banana Island Resort Doha by Anantara