Dear Latifa A,
Thank you for choosing to stay with us at Banana Island Resort and for sharing your experience here on Trip Advisor.
It's upsetting to learn that as a repeated guest, your most recent stay with us was not as pleasant; and you have left the resort disappointed.
On behalf of all the team, please accept my apologies for the delays in the service delivery. We are sorry that our efforts were not efficient enough to provide you with a comfortable and joyful stay.
We sincerely value your time and always strive to make our guests stay positive and memorable. We hope you will give us another chance to have you as a guest to restore your trust in Banana Island Resort.
Svitlana Vovk | Duty Manager,
Banana Island Resort Doha by Anantara