Thank you for paying a visit to Banana Island Resort and for sharing your experience here on Trip Advisor.
Please accept my apologies that the service and the experience of this recent stay were below your expectations. It is disheartening to have you leave the island feeling disappointed.
Your comments have been shared with the respective management members with regards to the arrival experience and at the Q Lounge to correct these issues moving forward. As well, I assure you that a complete investigation on the reported car issue took place as conveyed to you.
I genuinely hope that we will have a chance to regain your trust in the hospitality we offer. We look forward to welcoming you back to Banana Island Resort Doha soon, where we will have the pleasure of serving you once again.
Svitlana Vovk | Duty Manager |
Banana Island Resort Doha by Anantara