Dear Faraway03844464237,
Greetings from Marsa Malaz Kempinski, The Pearl - Doha. Thank you for choosing to stay with us and for taking the time to share your candid comments on your personal TripAdvisor blog. My sincere apologies for not exceeding your expectations on this particular stay as rest assured I have taken note of your comments to look further into them with the concerned departments,since it is through such valuable feedback of our guests that we can work on continuous improvement to further elevate our service offerings.
On behalf of the entire Marsa Malaz team, I hope to have the opportunity to welcome you back again in the future here with us at the Palace, on The Pearl.
Sincerely yours,
EM Kerolos Habib