Dear Mr. Omar
On behalf of the staff and management, we are delighted to read you had a pleasant stay with us and for recommending Sapphire Plaza Hotel.
It is a pleasure to receive such an overwhelmingly positive review about our hotel. Such comments are very motivating and encouraging.
I’m glad that your stay went according to your expectations and I will be happy to share your positive feedback with my team as we pride ourselves on providing an excellent service.
We are happy to welcome you always in our hotel. We will always do our best to make your stay special.
We want to be seen as genuinely hotel team cares and service focus and we are dedicated and strive to WOW our guest.
I look forward to hear from you and we do hope that we will have the opportunity to welcome you back at Sapphire Plaza Hotel.
Thank you once again for your review.
Kind regards,
Mohamed Mahfouz - Managing Director