Hi Emirates_Arab,
Warm greetings from One to One Hotel – the Village!
Foremost, we would like to extend our gratitude for taking the time sharing your valuable and positive review regarding our services. It is through feedback such as yours that we are able to maintain and further exceed our commitment to customer satisfaction.
We have also noted your other comments, and will surely improve upon the service that we provide to our valued guests. As part of our drive to resolve and prevent such issues, we have already forwarded your comments to the concerned department for action.
Again, we thank you for sharing your thoughts with us. And we greatly value your constructive feedback about our services.
On behalf of the team, we highly appreciate your continuous support, and we look forward to welcoming you back to One to One Hotel – The Village.
Kind regards,
Hotel Manager