Dear Mohammed,

Thank you for taking the time to post your review on TripAdvisor and for your interest shown towards Pearl Rotana Capital Centre.

I am happy to learn that you were impressed with our services and facilities and especially enjoyed the sea view from your room and the wide variety of the breakfast we offer.

Our aim is to make our guest feel welcomed and satisfied with their stay and we are happy that we achieved this!

This will surely boost our confidence in continuously giving an exceptional service. Your recommendation and compliments towards Pearl Rotana Capital Centre are highly appreciated.

It is our pleasure to be at your service and we look forward to your next visit.

Yours sincerely,
Karim Nahas
General Manager

Dear Paradise31479369243,

Firstly, we would like to thank you for staying with us. I really appreciate your constructive feedback and this will help us what to improve. Rest assured that we will consider your comments. I hope you will get a chance to stay with us again in the near future.

Yours sincerely,

Karim Nahas
General Manager

Dear guest,

Thank you for your comments. I apologize for the problems that you encountered during your recent stay. This is not the type of review that we like to see, and I assure you that I will be looking into each point that you have made. If it is convenient, I would like to discuss your experience further, so that I might learn more about how to improve our property and service for you and our other guests.

Please feel free to contact me on pear.hotel@rotana.com to share further insights on your most recent experience.

Thank you for staying with us, and we look forward to get another chance to serve you.

Yours sincerely,
Karim Nahas
General Manager