Dear guest,

Thank you for taking time to share a kind feedback of your stay at Pearl Rotana Capital Centre.

We are pleased to know that you had a very good stay experience and particularly appreciated the warmth and hospitality of the mentioned team member.

Our aim is to make our guest feel welcomed and satisfied with their stay and we are happy that we achieved this! This will surely boost our confidence in continuously giving an exceptional service. Your recommendation towards us is highly appreciated.

It is our pleasure to be at your service and we look forward to your next visit.

Yours sincerely,
Karim Nahas
General Manager

Dear guest,
Thank you for choosing Pearl Rotana as your preferred destination.

We are extremely delighted to receive such a positive feedback from your end and that out facility was able to meet your expectations. Your aforementioned comments have been noted and corrective actions have been taken.

Guest like you who keep giving us valuable feedback are what gives our team members the inclination to enhance further our guest experience and provide treasured times.

On behalf of our entire staff here at Pearl Rotana, we thank you and we hope to see you again.

Yours sincerely,
Karim Nahas
General Manager

Dear guest,

Thank you very much for taking the time to post your review on TripAdvisor and for the interest you have shown towards Pearl Rotana Capital Centre.

I am happy to learn that you were enjoyed in your overall stay. I took notes of all your valuable comments for which I sincerely apologize for the inconvenience caused.

I have also noted the issue regarding the parkings and please be sure that all these shortfalls have been immediately addressed and actions are in place to overcome them.

I hope these issues will not deter you in staying at the Pearl Rotana during your next visit to Abu Dhabi and I would be pleased to personally welcome you.

Yours Sincerely,
Karim Nahas
General Manager