Dear alhumaidhana,

Happy to know that you had an amazing stay with us and that we have met your expectations in most aspect of our services. Thanks to your fabulous review.

Looking forward to seeing you and your friends soon.

Best regards,

Fabrice
General Manager

Dear Mr. a77med85,

Thank you for taking the time to complete your review,

I would like to offer my sincere apologies for the inconvenience caused during your stay with us. We have noted your feedback especially on the areas where you felt needs attention. It is really appreciated as this gives us the chance to identify the areas for improvement and we do hope that this unpleasant experience will not change your perception of us.

Thank you very much for your understanding and we look forward to welcoming you back soon.

Yours sincerely,

Fabrice Ducry
General Manager