Dear Fadi_naj

We would like to thank you for the preference you showed in choosing the Park Rotana, for your recent stay in Abu Dhabi and for taking the time to share your review on Tripadvisor.

We are indeed very concerned to learn of your experience during your recent stay. Your review will be shared with our team in order to duly address the issues you referred and to apply the necessary corrective measures. Also, It would be highly appreciated if you could share with us the wrong information that was provided to you about the restaurant offers.

We would like to take this opportunity to sincerely thank you for your feedback as it is mainly through our guest’s input that we can improve our standards of service and we are grateful for your contribution.

We hope that your recent experience will not deter you from staying with us in the near future and it would be our pleasure to welcome you back to Park Rotana soon.

Best regards

Rabih Melhem
General Manager

Dear Y-Almaazmi

Thank you very much for having selected Park Rotana, Abu Dhabi for your recent stay.

We appreciate your feedback and we are happy to know that you had a wonderful time during your stay at Park Rotana.

Kindly note that slippers are available in the guest rooms. In some instances, it is also available upon request.

It would be our pleasure to welcome you back soon.

Best regards

Rabih Melhem
General Manager

Dear alfnomeno9

Thank you for taking the time to post your review on TripAdvisor following your recent stay at Park Rotana Hotel.

We sincerely appreciate your constructive feedback as such information enables us to continually monitor and improve the services and facilities that we are offering.

We look forward to the opportunity of welcoming you again in the future.

Best regards

Rabih Melhem
General Manager