Dear 12294PSmohammedm

Thank you very much for your review on Tripadvisor.

We are pleased to read your positive comments on our colleagues, products and services. It is comments such as yours that motivate all of us to consistently provide an exemplary service to all our guests. Your kind review will be shared with the entire team specially with Mohammed.

Thank you once again and we look forward to welcoming you back at Park Rotana.


Best regards,

Rabih Melhem
General Manager

Dear khalidaF1737AN

Thank you for choosing the Park Rotana during your recent stay and sharing your feedback on Tripadvisor.

We are pleased to learn that you had a remarkable time with us. Our team is continuously committed to providing the best experiences for our guests and thus, your positive feedback is truly important to us.

Your kind review will be shared with the entire team specially with Muhammad and Jasim.

We look forward to welcoming you back in a not so distant future.


Best regards,

Rabih Melhen
General Manager

Dear Fadi_naj

We would like to thank you for the preference you showed in choosing the Park Rotana, for your recent stay in Abu Dhabi and for taking the time to share your review on Tripadvisor.

We are indeed very concerned to learn of your experience during your recent stay. Your review will be shared with our team in order to duly address the issues you referred and to apply the necessary corrective measures. Also, It would be highly appreciated if you could share with us the wrong information that was provided to you about the restaurant offers.

We would like to take this opportunity to sincerely thank you for your feedback as it is mainly through our guest’s input that we can improve our standards of service and we are grateful for your contribution.

We hope that your recent experience will not deter you from staying with us in the near future and it would be our pleasure to welcome you back to Park Rotana soon.

Best regards

Rabih Melhem
General Manager