الفندق رائع وجميل جداً ومن افضل فنادق ابوظبي الذي سكنت فيها .. اشكر الاخت والموظفه سيده على الاستقبال وتسهيل الاجراءات بالوجه البشوش والعمل السريع والمنظم والاخلاق العاليه .. كما لا يفوتني انا اشكر جميع طاقم العمل على الاحترام والتقدير 🙏🙏
Dear GoPlaces27123572538,
We would like to express our sincere appreciation for choosing Park Rotana, Abu Dhabi, for your recent stay, and for taking the time to Post your review here in Trip Advisor.
We are delighted to learn that you enjoyed your stay and that our dedicated colleagues, as well as our products and services, exceeded your expectations.
We will certainly convey your kind words to Saida who contributed to making your stay memorable. Your feedback about her professionalism and hospitality will indeed motivate her to continue providing same exceptional services to our valued guest.
Your continued support is greatly appreciated, and we look forward to welcoming you again.
Best regards
Eleni Tsolakou
General Manager
اقامتي كانت سيئة جدا ولن تتكرر مرة اخرى ولن اقوم بدعوة اصدقائي وعائلتي للاقامة بهذا الفندق ابدا لم يكن مريح بالنوم وكان الافطار سيء ومحدود وتم التعامل معنا من قبل الموظف بمنتهى قلة الذوق وتم طرد زوجتي من المطعم
Dear Hamshary87,
Thank you for choosing Park Rotana, Abu Dhabi, for your recent stay and for taking the time to share your feedback through our guest survey. We truly appreciate your comments.
I understand that you experienced some disappointment with the breakfast arrangements during your visit. While you booked two rooms for two guests through Agoda, our records indicate that four guests enjoyed breakfast at the restaurant.
To improve clarity in the future, we typically encourage guests to confirm the total number of guests enjoying breakfast at the time of booking, especially when reserving multiple rooms. This helps us ensure a smooth and enjoyable experience for all our guests.
I understand that the situation resulted in some confusion and disruption, and I personally apologise for any frustration you may have felt. We strive to provide a seamless experience for all our guests, and I assure you that your feedback will be shared with our team to prevent similar situations in the future.
We value your patronage and hope to welcome you back to Park Rotana, Abu Dhabi, soon. We are confident that we can provide you with a much more positive experience on your next visit.
Best regards,
Eleni Tsolakou
General Manager
احب اشكر الاستاذ محمد المصري علي حسن الاستقبال و كرم الضيافه والله انسان محترم و كان عندي مشكله كبيره في الحجز ولاكن الاستاذ محمد ظبتلي كل شي و عائلتي كانو مبسوطين جدا جدا من اسلوبه الراقي شكرا اداره روتانا وشكر خاص ل السيد محمد من قسم الاستقبال بصرحا كل ما أزور أبوظبي هوا فندق بس الاي هحجز فيه بارك روتانا تحياتي ليك يا محمد علي الخبره
Dear Tour08051585053,
We would like to express our sincere appreciation for choosing Park Rotana, Abu Dhabi, for your recent stay, and for taking the time to post your review here in Trip Advisor.
We are delighted to learn that you enjoyed your stay and that our products and services, were up to your expectations, you positive comments about Mohamed will be sure passed to him, indeed this will make him motivated and continue providing the same exceptional services to our valued guest.
Once again thank you and we will be all waiting for your return visits.
Regards,
Eleni Tsolakou,
General Manager
احب اتقدم بالشكر للأخت سعيده على حسن التعامل وتقديم كافة المساعده للنزلاء فـ شكراً شكراً لطاقم الفندق وللأخت سعيده على تسهيل وسائل الراحه وتقديمها بشكل ممتاز ورائع وباذن الله سأعتمد فندق بارك روتانا في رحلاتي الستقبليه لابوظبي باذن الله تحيياتي وخالص الود والتقدير …
Dear Escape14506745492,
Thank you for taking the time to leave such a heartwarming review of your recent stay at the Park Rotana hotel. We are truly grateful for your kind words and for choosing our hotel for your stay in Abu Dhabi.
It is wonderful to hear that Saida provided you with an exceptional service and assistance during your stay. We will make sure to convey your thanks to her and the rest of our dedicated colleagues Your appreciation motivates us to continue providing outstanding service to our guests.
Your satisfaction is our priority, and we are pleased to have met your expectations.
We look forward to welcoming you back to the Park Rotana Hotel on your future trips to Abu Dhabi.
Best regards,
Eleni Tsolakou
General Manager
فندق جميل جداً و متكامل من جميع النواحي من النظافة و الخدمات
و اخص بالشكر لموظفة الاستقبال ( سيده ) على اخلاقها الطيبه و حسن تعاملها مع النزلاء
و اشكر جميع الموظفين و القائمين على الفندق … يستحق الزيارة .
Dear Seaside13262741545,
Thank you for taking the time to share your wonderful review about your recent stay at the Park Rotana hotel.
We are thrilled to read your kind words and hear that you had such a positive experience at our hotel. Your compliments about the cleanliness and the quality of our services are truly appreciated. We take great pride in maintaining high standards to ensure our guests have a comfortable and enjoyable stay.
We are delighted to hear that Saida made a positive impression on you. We will be sure to pass on your gratitude to her and the entire team for their dedication in providing excellent service.
Your recommendation means a lot to us, and we look forward to welcoming you back for another visit in the future.
Best regards,
Eleni Tsolakou
General Manager
