Dear Trip Advisor Member,
Thank you for staying with us and sharing your feedback on this platform.
We are truly delighted that we have met your expectations and you liked our location.
Regarding the lack of toilet hose in the room, we would like to kindly inform you that all our room categories except for Premium Rooms do not have a hose in the toilet. Due to the rooms’ layout, we are not able to install this in all of our rooms. Therefore, we would like to ask for your understanding in this regard.
Moreover, we regret to know that you were not fully satisfied with our beach facility.
Once again, thank you for your feedback and we look forward to welcoming you back in the hotel soon, assuring you of our personalized service and best attention at all times.
Yours sincerely,
Eleni Tsolakou
General Manager