كل شيء جميل ونظيف وحسب التوقعات الفندق رائع يجب زيادة المطاعم وتحسين نوعية الفطور لتوائم الاطفال اكثر كل شي ممتاز والغرف واسعة ونظيفة موظفي الاستقبال رائعون وخدمة الغرف ممتازة السبح جميل وهناك دي كير للاطفال المزيد
Curio by Hilton
Expedia.com
Booking.com
الاقامه والخدمات جيده ولكن اجراءات الشيك ان والشيك اوت بطيئه ولكن الاقامة والاكل وحوض السباحه جيد وأنصح بهذا الفندق ولكن ما أنصح بالذهاب للمطعم من أجل وجبة الغداء أو العشاء الاسعار مبالغ فيها أعطي الفندق ٧ من ١٠
Dear TripAdvisor Member,
Thank you for sharing your wonderful feedback on TripAdvisor.
We are glad to know that your overall experience was satisfactory in general.
On the other hand, we regret the delay that you experienced while checking in to our hotel due to the high volume of guests checking in at the same time and do apologize for the inconvenience you faced. Your comment was highlighted and addressed accordingly.
Also, we would like to kindly inform you that the prices we offer for our Food and Beverage items are competitive and in line with the other 5-star hotels in the city. Nonetheless, your comment is noted and will be considered in case of any rate related adjustments. Alternatively, we offer an a la carte menu in our Kamoon restaurant.
Once again, thank you for your feedback. It would always be our pleasure welcoming you back to Khalidiya Palace Rayhaan by Rotana, trusting that we could always provide you with the highest level of service that you truly deserve.
Yours sincerely,
Eleni Tsolakou
General Manager
تجربة خيالية رائعه فوق الوصف الواقع يثبتها فندق جميل في كل شيئ و موظفيين راقيين في التعامل و اللطف ,,,, غرفة رائعة فيها جمال و حميمية لكون العائلة جميعها في غرفة واسعة بها حمامين و ماكيرويف ,,, إطلالة جميلة شاطئ خاص به أنشطة ... إفطار مميز ... جو عام يشعرك بالحياة
Dear TripAdvisor Member,
Thank you for staying at Khalidiya Palace Rayhaan by Rotana and posting your heartwarming review on TripAdvisor.
It is with great pleasure to know that your stay with us was beyond expectations. We appreciate your compliments on our room, lovely view, beach and breakfast.
We appreciate your feedback and it will be our pleasure welcoming you back to the hotel soon, assuring you of our personalized service and best attention at all times.
Yours sincerely,
Eleni Tsolakou
General Manager
فندق ذَا مستوى عالي من كافة النواحي والموظفين يقومون بعملهم باحترافية عالية ... المسبح جميل جدا وخدمة الانترنت متوفرة في كافة أنحاء الفندق ... فندق عائلي بامتياز وإطلالة جميلة الافطار جيد ويمكن تحسينه
Dear TripAdvisor Member,
Thank you for choosing Khalidiya Palace Rayhaan by Rotana during your stay in Abu Dhabi.
It is with great pleasure to know that you had the best and most beautiful holiday with us. We appreciate your compliments on our pool, internet, beautiful view, food and colleagues’ customer service. Your feedback will surely serve as an inspiration for us to continue exceeding our guests’ expectations.
Thank you for your patronage and we can’t wait to welcome you back in the hotel for another memorable stay with us.
Yours sincerely,
Eleni Tsolakou
General Manager
انتظار اكثر من ساعتين يوم الوصول للتسجيل
خدمة مطعم هورايزن سيئة جدا من ناحية الخدمة واداء الموظفين ( خلال الفطور والعشاء طلبنا محارم اكتر من عشر مرات ولا احد استجاب للطلب وفي نهاية العشاء طلب مني التوقيع على فاتورة خطا من ناحية المبلغ
Dear Trip Advisor member,
Thank you for posting your review on TripAdvisor further to your stay with us. We strive to provide the best services to our guests so your feedback goes a long way in ensuring we maintain a constant high standard of service.
It is with regret to know that you were not satisfied with our service at our Horizon restaurant. I would like to assure you that your experience is in no way representative of the usual positive feedback we receive and the high standards we aspire to. We do apologize for the inconvenience you faced in regards to the delay of service. Please rest assured that the shortfalls have been addressed accordingly.
Once again, thank you for your feedback and I sincerely hope that you will reconsider staying with us again. Please do not hesitate to contact me anytime if I could be of further assistance during your future visits.
Yours sincerely,
Eleni Tsolakou
General Manager
الخالدية تجربة تستحق تكون مكان إقامتك في ابوظبي. حيث تتوفر لك كامل سبل الراحة و العناية و الاهتمام.حيث يقع في قلب ابوظبي و سهل الوصول لجميع المرافق حيث تجد الامانه و الحمايه. إقامة تستحق ان تتكرر في ابوظبي
Dear TripAdvisor Member,
Thank you for sharing your feedback following your recent stay at Khalidiya Palace Rayhaan by Rotana.
It is with great pleasure to know that you had an enjoyable stay with us and we appreciate your positive comments.
Thank you once again for staying with us and highly recommending us to the other travelers. We look forward to welcoming you back to the hotel soon, assuring you of our personalized service and best attention at all times.
Yours sincerely,
Eleni Tsolakou
General Manager
