منظر جميل على قصر الامارات و البحر. و غرفة نظيفة تحتوي سريرين اضافيين . و المرافق ممتازة. لم ناكل بالفندق لنقيم الطعام.
الشاطئ جميل و لكن صغير . و لون الماء داكن
ينقصه ادوات سباحة للاطفال. و يجب ان تمر بالوبي للدخول من الغرف الى المسبح
Dear TripAdvisor Member,
Thank you for your heartwarming review of Khalidiya Palace Rayhaan by Rotana.
We are delighted to read that you had an enjoyable stay with us and were impressed with our room’s view and cleanliness, and hotel’s facilities.
Your constructive comment about the access to the Beach Club for our hotel guests has been noted.
We can't wait to welcome you back in the hotel soon.
Yours sincerely,
Eleni Tsolakou
General Manager
كان هناك خلل و سوء تنظيم اثماء عمليه الافطار و ايضا كان هناك مشكله في عمليه دخول الفندق بسبب ان الغرفه غي الصيانه و مستمر المهندس في عملية الصيانه و بالتالي تأخرت في الصعود الي الغرفه و تاخرت ايضا في الافطار
Dear TripAdvisor Member,
Thank you for staying with us and sharing your feedback on this platform.
We regret to know that you were not fully satisfied with your stay with us. We would appreciate if you can elaborate further on your feedback by e-mailing us in order for us to check and improve this area.
It is our desire to maintain and enhance our guests’ satisfaction and your additional comments would be most helpful in this regard.
Once again, thank you for your time and we look forward to hearing back from you at your earliest convenience.
Yours sincerely,
Eleni Tsolakou
General Manager
مكان رائع . ماعدا عدم وجود شطاف بحمام الغرفة . برجاء اضافة شطافات لحمامات الغرف لانه ليس من المنطقي وجود شطافات بالحمامات العامة فقط بجانب حمام السباحة و عدم وجود شطافات بالغرف . نحن كشعوب عربيه ليست من عادتنا .
Dear TripAdvisor Member,
Thank you for your heartwarming review of the Khalidiya Palace Rayhaan by Rotana.
It delights us to know that we were able to meet your expectations and provide you a wonderful stay with us.
Regarding the lack of toilet hose in the bathroom, we would like to kindly inform you that all our room categories except for Premium Rooms do not have a toilet hose due to the rooms’ layout. Therefore, we would like to ask for your understanding in this regard. Nevertheless, our rooms are equipped with bidet in the bathroom.
Once more thank you for your feedback and we look forward to welcoming you back to Khalidiya Palace Rayhaan by Rotana, assuring you of our personalized service and best attention at all times.
Yours sincerely,
Eleni Tsolakou
General Manager
فندق جميل وخدمة ممتازة وموقع مميز ومرافق راقية مكتملة
ومناسب جدا للسكن لكل زائر لمدينة أبوظبي وخاصة العوائل لقربه من الكورنيش ومن الأسواق التجارية ومن أماكن الترفيه
وأوصي الأصدقاء بتجربة الحجز والسكن في هذا الفندق ، وسوف أكرر تجربتي بالسكن فيه مرة أخرى عند زيارة أبوظبي لجماله وموقعه
ولنظافته وسعره المناسب .
Dear TripAdvisor Member,
Thank you for staying with us and sharing your feedback on TripAdvisor.
We appreciate your positive comments highlighting our excellent service, location, and cleanliness. We are glad we were able to make your stay with us a memorable experience.
Once again, thank you for your feedback and highly recommending us to the other travelers. It will be our pleasure welcoming you back to Khalidiya Palace Rayhaan by Rotana, trusting that we could provide you with the excellent service that you truly deserve.
Yours sincerely,
Eleni Tsolakou
General Manager
فندق موفعه ممتاز
والخدمات المقدمة منه رائعة
والعاملين فيه قمة في الرقي وحسن التعامل
ومرافقه تساعد على اخذ وقت ممتع فعلا
انصح بأخذ تجربة في الإجامة فيه
شكرا لكل فرد يعمل فيه
وادعوهم الى النظر في التسعيرة لأنها مكلفة بعض الشي
Dear TripAdvisor member,
Thank you very much for your encouraging comments regarding your experience at Khalidiya Palace Rayhaan by Rotana.
We are delighted to know that you were very satisfied with our facilities and services. Your compliment on our colleagues' excellent hospitality and customer service has been passed on to the team.
Once again, thank you for your feedback and highly recommending us to the other travelers. It would be our pleasure welcoming you back with us.
Yours sincerely,
Eleni Tsolakou
General Manager
