Dear TripAdvisor member,
Thank you for staying at Khalidiya Palace Rayhaan by Rotana and sharing with us your recent experience.
We are glad that your overall stay with us was satisfactory in general.
Regarding the lack of toilet hose in the bathroom, we would like to kindly inform you that all our room categories except for Premium Rooms do not have a toilet hose due to the rooms’ layout, therefore we would like to ask for your understanding in this regard. However, our rooms are equipped with bidet in the bathroom.
Once more, thank you for your feedback and we look forward to welcoming you back to Khalidiya Palace Rayhaan by Rotana, assuring you of our personalized service and best attention at all times.
Yours sincerely,
Eleni Tsolakou
General Manager