الفندق جميل وراقي المظفون متعاونون الخدمة ممتازه والغرفه والخدمه ممتازه والمطاعم والمرافق والمنظر رائع جدا خاصه الشاطئ انصح اصداقاء لي زيارة الفندق واتمنى انا ازوره دائما لانه من الفنادق المميزه لي انا المزيد
Hyatt.com
اتباع إجراءات سلامة
Expedia.com
Agoda.com
فندق ممتاز من ناحية الموقع والخدمات المقدمة، لكن بعض الغرف في الطوابق العليا مع انها تحتوي على بلكونات مطله على البحر لكنها مغطاة وتحجب رؤية البحر بشكل جيد.
يوجد مسابح مدفأة والعاب للاطفال وكذلك حضانة.
Dear TripAdvisor Member,
Thank you for sharing your wonderful feedback following your stay with Khalidiya Palace Rayhaan by Rotana.
It is with great pleasure to know that we were able to meet your requirements and thank you for highlighting our excellent location, service and recreation facilities. Rest assured that your compliments have been shared with the team.
Once again, thank you for feedback and we look forward to welcome you again in the hotel soon, assuring you of our personalized service and attention at all times.
Yours sincerely,
Eleni Tsolakou
General Manager
مكان ممتاز للاقامة العائلية و مكان يشعرك بالمودة و الفخامة في نفس الوقت من حيث المرافق و الخدمة و احترافية فريق العمل
ينقصها وجود شطاف اسلامي داخل حمام عرفة الاقامة....
مستوي الخدمة و روعة المكان يشفعان لارتفاع السعر
Dear TripAdvisor Member,
Thank you for sharing your review about the Khalidiya Palace Rayhaan by Rotana on TripAdvisor.
It is with great pleasure to know that your stay with us was beyond expectations. Thank you for your compliments on our service and facilities.
Regarding the lack of toilet hose in the bathroom, we would like to kindly inform you that all our room categories except for Premium Rooms do not have a hose in the toilet due to the room’s layout. Nevertheless, our rooms are equipped with bidets in the bathroom.
Once again, thank you very much for staying with us and we hope to welcome you back in the hotel soon.
Yours sincerely,
Eleni Tsolakou
General Manager
تعليقي على عدم وجود شطاف في الحمام وهذا لم يشعرني بارتياح ابدا.. كنت في اكثر الاوقات اطر الي النزل الي الحمامات في الاسفل لاستعمال الشطاف. في اليوم الثاني سالت موظفة الاستقبال عن هذا الموضوع واخبرتني بان هذه الغرف ليس فيها هذه الخدمه فقط في ( غرف بريميير)
تعجبت لهذا الموضوع ما الفرق يجب ان تتوفر بجميع الغرف لتقديم خدمه افضل.. ارجو النظر في الموضوع لانني احببت المكان عدا ما حصل لي بخصوص هذا الموضوع...شكرا
Dear TripAdvisor member,
Thank you for staying at Khalidiya Palace Rayhaan by Rotana and sharing with us your recent experience.
We are glad that your overall stay with us was satisfactory in general.
Regarding the lack of toilet hose in the bathroom, we would like to kindly inform you that all our room categories except for Premium Rooms do not have a toilet hose due to the rooms’ layout, therefore we would like to ask for your understanding in this regard. However, our rooms are equipped with bidet in the bathroom.
Once more, thank you for your feedback and we look forward to welcoming you back to Khalidiya Palace Rayhaan by Rotana, assuring you of our personalized service and best attention at all times.
Yours sincerely,
Eleni Tsolakou
General Manager
موقع الفندق رائع والخدمات المقدمة ممتازة مقابل القيمة المدفوعة وكذلك سهولة الوصول للمرافق
الموظفون وديدين جظا تنعم بالترحاب والابنسامات من ساعة الوصول حتى المغادرة
الطعام في الفندق جيد جدا الافطار في مطعم هورايزون
Dear TripAdvisor Member,
Thank you for choosing to stay at Khalidiya Palace Rayhaan by Rotana.
We appreciate your compliments on our location, service, facilities, colleagues’ hospitality and customer service, and food. We are truly glad that you had a memorable stay with us.
We look forward to your return visit to Khalidiya Palace Rayhaan by Rotana, assuring you of our personalized service and best attention at all times.
Yours sincerely,
Eleni Tsolakou
General Manager
احذروا الحجز عن طريق موقع رحلاتي
الموقع مميز - الطاقم ممتاز - مرنين في اوقات الدخول والخروج مما يكسبهم عملاء اضافيين
انصح بالاعلان عن اسماء المطاعم التي تقدم الوجبات وفئاتها
الالتزام ب 200 حرف يعتبر كثير
Dear TripAdvisor Member,
We are pleased to read your wonderful comments regarding your recent stay with us and would like to thank you for sharing these on this website.
Your positive comments about our location, and colleagues’ hospitality and customer service are truly appreciated. We are glad to know we exceeded your expectations.
On the other hand, we regret to hear about your dissatisfaction with the 3rd party site you have booked with. For future stays with us, we recommend you to book directly with us through the Official Rotana website or by contacting our reservations team at 02-6570135.
Once again, we appreciate your valuable comments and look forward to welcoming you back to Khalidiya Palace Rayhaan, assuring you of our personalized service and best attention at all times.
Yours sincerely,
Eleni Tsolakou
General Manager
