Dear TripAdvisor member,

Thank you for your recent stay at Khalidiya Palace Rayhaan by Rotana.

It is with great pleasure to know that you had a wonderful stay with us and we exceeded your expectations. Your compliments on our service and facilities are truly appreciated.

Once again, thank you for your feedback and highly recommending us to the other travelers. We look forward to welcoming you back to Khalidiya Palace Rayhaan by Rotana, assuring you of our personalized service and best attention at all times.

Yours sincerely,


Eleni Tsolakou
General Manager

Dear TripAdvisor Member,

Thank you for sharing your wonderful feedback following your stay with Khalidiya Palace Rayhaan by Rotana.

It is with great pleasure to know that we were able to meet your requirements and thank you for highlighting our excellent location, service and recreation facilities. Rest assured that your compliments have been shared with the team.

Once again, thank you for feedback and we look forward to welcome you again in the hotel soon, assuring you of our personalized service and attention at all times.

Yours sincerely,


Eleni Tsolakou
General Manager

Dear TripAdvisor Member,

Thank you for sharing your review about the Khalidiya Palace Rayhaan by Rotana on TripAdvisor.

It is with great pleasure to know that your stay with us was beyond expectations. Thank you for your compliments on our service and facilities.

Regarding the lack of toilet hose in the bathroom, we would like to kindly inform you that all our room categories except for Premium Rooms do not have a hose in the toilet due to the room’s layout. Nevertheless, our rooms are equipped with bidets in the bathroom.

Once again, thank you very much for staying with us and we hope to welcome you back in the hotel soon.

Yours sincerely,


Eleni Tsolakou
General Manager