مكان الراحة الاول جدا فندق فخم وجميل وتعامل اكثر من رائع من قبل العاملين في الفندق . اعجبني الهدوء والراحة اللي فيه ومكانه مناسب قريب من كل الاسواق والمطاعم . السعر جدا مناسب مقابل الخدمة والجودة تجربة كانت اكثر من رائعة .المزيد
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موقع رائع على شواطئ أبوظبي وروعة الانسان الذي تدخل ليبدع تصميم معماري جميل ومتناسق مع الطبيعة من حوله في تناغم جميل ومبهر بالاضافة الى الانسان المتمثل في ادارة المكان للحفاظ على مستوى مرتفع من النظافة والنظام في كل شيء بدءا من بوابة الفندق الى المطاعم والمرافق الأخرى
Dear TripAdvisor Member,
Thank you for choosing Khalidiya Palace Rayhaan by Rotana during your stay in Abu Dhabi.
It truly warms our heart to know that we have provided you a memorable stay with us and exceeded your expectations. Your compliments have been passed on to the team.
We appreciate your trust, and we’ll do our best to continue to give you the kind of service you deserve. Meanwhile, we can’t wait to welcome you back in the hotel soon.
Yours sincerely,
Chadi Nicolas
General Manager
الموقع ممتاز . لكنه ينقصه وصف الغرف بشكل ادق من ما كان عليه خاصة بما يتعلق بالاستفادة من خدمة وجود المطبخ. كذلك الاثاث يحتاج الى تجديد والوضوح كذلك في أسعار قائمة الطعام حيث الفواتير تأتيني متفاوتة في اسعارها منخفضة مرة ومرتفعة مرة اخرى.
Dear TripAdvisor Member,
Thank you for staying with Khalidiya Palace Rayhaan by Rotana and it was our pleasure having you with us.
We are glad to know that your overall stay with us was satisfactory in general and thank you for your positive comment about our location.
On the other hand, please be assured that we are constantly performing preventive maintenance in the room to ensure that we provide the highest quality of facilities to our valued guests. Nevertheless, your comment has been taken into consideration.
With regard to the menu pricing, we would appreciate if you can elaborate further on your comment via email in order for us to check on your concern.
Once again, thank you for your feedback and we sincerely hope that this isolated experience will not discourage you from visiting us again.
Yours sincerely,
Chadi Nicolas
General Manager
شكرا جزيلا..لقد كانت تجربة ممتعة من كل شىء...بداية من الاستقبال حتى المغادرة..موقع الفندق على البحر رائع جداااا.. و حسن الضيافة ونظافة الغرف والهدوء و حسن تعاون الموظفين وتلبية احتياجاتنا ولطفهم مع الاطفال
Dear TripAdvisor Member,
Thank you for taking the time to write a review about your recent stay at Khalidiya Palace Rayhaan by Rotana on TripAdvisor.
It is with great pleasure to know that you had a pleasant stay with us and were impressed with our location, colleagues’ hospitality and customer service, beach facility and rooms. Your wonderful feedback has been passed on to the team.
Thank you once again for staying with us and highly recommending us to the other travelers. We look forward to welcoming you back to the hotel soon.
Yours sincerely,
Chadi Nicolas
General Manager
أرى انه فندق ممتاز من حيث الاقامة والموقع والخدمة وانا وافراد عائلتي راضيين عنه تماما وقد سبق لنا الاقامة فيه اكثر من مرة قبل ذلك وسنحرص على زيارته مرات اخرى في المستقبل القريب باذن الله.ولكم جزيل الشكر
Dear TripAdvisor Member,
Thank you for taking the time to post your review on TripAdvisor and it was indeed our pleasure having you back with us.
We sincerely appreciate the great comments you have shared and thank you for highlighting our excellent location and service. Your kind appreciation has been duly conveyed to the team and it’s a great motivation for us.
We thank you once again for such a delightful review and look forward to the pleasure of welcoming you back soon.
Yours sincerely,
Chadi Nicolas
General Manager
موقع مميز. مناسب للعائلات. يوجد ألعاب للأطفال وكذلك مسلح خاص بهم، احترافيه في التعامل مع النزلاء. خدمات راقية وأثاث جميل وتصميم حديث. وراحة في الغرف. يوجد بالفندق مساج ومطعم وصالون للنساء وكذلك للرجال.
Dear TripAdvisor Member,
Thank you for sharing with us your recent experience.
It is always encouraging for us to receive a positive feedback from our guest as this goes a long way in motivating our team in our aim to provide the highest quality service and facilities. Therefore, thank you very much for your compliments and we are glad that you had a wonderful stay with us.
We appreciate your feedback and high recommendation of our property. Meanwhile, we look forward to welcoming you back to Khalidiya Palace Rayhaan by Rotana soon for another memorable holiday in Abu Dhabi.
Yours sincerely,
Chadi Nicolas
General Manager
