Dear TripAdvisor Member,
Thank you for posting your review on TripAdvisor following your recent stay with us.
We are glad that your overall stay with us was satisfactory in general.
With regards to the busy pool operation, please note that our hotel is one of the leading family resort in Abu Dhabi hence, our leisure facilities get busy particularly during the weekends. Moreover, allow us to highlight that we have one of the largest pools in Abu Dhabi.
As for the availability of water in the pool area, kindly note that we have 2 pool bars available in the facility and our waiters are roaming around to cater our guests’ food and beverage requirements.
Once again, thank you for your feedback and we look forward to welcoming you back to Khalidiya Palace Rayhaan by Rotana, trusting that we could provide you with the excellent service that you truly deserve.
Yours sincerely,
Chadi Nicolas
General Manager