مكان جدآ رائع راقي مريح ملائم لجميع افراد العائله شامل الاطفال
نظافه ترتيب خدمه شامله درجه عاليه
ونخص بالذكر الطاقم راقي التعامل
من الاستقبال نخص يوسف واسمهان وعبد الرحمن ..........................................................
Dear Valued Guest,
Warm greetings from Khalidiya Palace Rayhaan by Rotana!
Thank you for your glowing review! We are thrilled to hear that you had a wonderful experience during your stay with us and found our place to be worthy of appreciation.
We’re delighted that you found our hotel elegant, comfortable, and suitable for all family members, including children. Your compliments about our cleanliness, comprehensive service, and high-class facilities mean a lot to us.
We are particularly grateful for your kind words about our reception staff - Youssef, Ismahane, and Abdel Rahman. We will make sure to share your feedback with them.
Thank you once again for your positive review. We look forward to welcoming you and your family back for another exceptional stay.
Sincerely,
Majd El Zyr
Executive Assistant Manager
اشكر اخي يوسف على حسن تعامل في الفندق قصر الخالديه اشكرهم على تعاون حسن معامله الطيبه لكم جزيل الشكرا الصراحه خدماتهم طيبه
Dear Mr. Mohamed,
Warm greetings from Khalidiya Palace Rayhaan by Rotana!
Thank you for your kind review and for recognizing our swimming pool as the best in Abu Dhabi!
We are delighted to hear that Youssef provided you with excellent service during your stay with us. Your appreciation for our team's cooperation and good treatment means a lot to us.
We strive to offer the best services to our guests, and it is rewarding to know that we succeeded in making your stay enjoyable.
Thank you once again, and we look forward to welcoming you back soon!
With kind regards,
Harald Feurstein
General Manager
اجواء جميلة والخدمة رائعة
والكل اللذيذ مع الإطلالة الخلابة
وخاصة فريق عمل الفندق والمطعم خص نص
والطباخ محمد
والمشروبات الباردة من عند احمد
والاستقبال الطيف من جولي ومارتا وارونا
والخدمة السريعة من طارق والمدير الطيب عادل
انصح به فيه اجواء عائلية بامتياز
Dear Valued Guest,
Warm greetings from Khalidiya Palace Rayhaan by Rotana!
Thank you for your review of our hotel and Horizon restaurant! We are delighted to hear that you experienced a beautiful atmosphere and wonderful service.
Your commendations for our dedicated team members, Khas Nass, Chef Mohamed, Ahmed, Julie, Marta, Aruna, Tariq, and Adeel, are truly appreciated. It's wonderful to know that they contributed to making your stay and dining experiences exceptional.
We're grateful for your recommendation and are thrilled that you found our hotel to have a family atmosphere par excellence. Thank you for choosing our hotel, and we can't wait to welcome you back for more memorable moments.
Sincerely,
Majd El Zyr
Executive Assistant Manager
تجربه جميله وخيار جيد للسكن واشكر كل طاقم الفندق
من استقبال وترحيب واخص بالشكر الاخ / يوسف على حسن الاستقبال وحسن التعامل الراقي
الفندق مطل على الشاطئ ويوجد مسابح خارجيه واماكن للاسترخاء و المكان قمه بالنظافه . تحياتي ،،،،،
Dear Mr. Mohsen,
Warm greetings and thank you for having chosen Khalidiya Palace Rayhaan by Rotana as the hotel of choice and for taking the time to share your feedback in TripAdvisor following your recent stay.
Your review is truly heart-warming and a testament to all our efforts in making sure that valuable guests like you will have a memorable stay in the hotel. I am confident that your praises will serve to motivate all of us further as we strive to provide the best possible experience to all of our guests.
Likewise, your special commendation to our colleague Youssef has been shared with him and he's very thankful for your kind words.
Once again, thank you for your time and we most certainly do look forward to welcoming you back to our hotel as our valued guest in the future.
Sincerely yours,
Majd El Zyr
Executive Assistant Manager
مرحبا
اول شي شكراكتير كتير على معامله الفندق معامله بتجنن
وبالاخص مرظفه اسمها bella متواجده باستقبال جمهور
احنا مجموعه كتا عندكو غرفتين بس كتير انبسطنا وبعطيكو تقييم للمكان اكتر من ١٠ نجوم
شكرا كتير ع فريق العمل الموجود بالفندق
Dear Valued Guest,
Warm greetings from Khalidiya Palace Rayhaan by Rotana and Happy New Year!
Thank you for sharing your wonderful feedback of the Khalidiya Palace Rayhaan by Rotana here on TripAdvisor review platform.
It is heart-warming to know that you and your family enjoyed a fantastic holiday at our hotel. Your review and compliments are truly a testament to all our efforts in making sure that valuable guests like you will have a wonderful expereince in the hotel. We are happy that we were overall able to provide a customer service well beyond your expectations and that you enjoyed every single day of your stay.
Likewise, your special commendation to our colleague Bella has been shared with her and she's very thankful for your kind words.
Once again, thank you for your time and we look forward to welcoming you back to the hotel soon for another fantastic holiday.
With kind regards,
Harald Feurstein
General Manager
